Home ServicesMicrosoft 365 Health CheckSecurity AssessmentManaged Cloud (Azure)Managed Modern WorkplaceManaged Detection & ResponseCISO as a ServiceCTO as a Service Pricing About News Contact Straight answers Book 20 minutes
Home/Services/Managed Detection & Response
InsightManagementMonitoringDirection

Most monitoring raises the alarm. We step in.

A hijacked account is blocked within seconds, an infected laptop isolated: automatically, at night too. Our specialist then fixes what is needed, with up to one hour per incident included. Independent, alongside your current IT provider, in your own Microsoft environment.

We intervenenot just alerts, remediation included
Independentalongside your current IT provider
No lock-ineverything in your own Microsoft environment
From € 14.30p/employee p/mo + € 150 per environment · excl. VAT
Security specialist with a headset behind three screens with dashboards
Who it's for

Sound familiar?

You want something to happen when things go wrong, on a Friday evening too. Without your own control room, and without replacing your IT provider.

Situations in which clients end up with us

  • Defender is switched on, but nobody looks at the alerts.
  • A hacked mailbox was only discovered after three days.
  • Your insurer or a major client asks for detection, and you do not know whether you have it.
  • You want security alongside your current IT provider, without replacing them.
How an attack unfolds

A phishing email on a Tuesday morning. Five minutes later it is contained.

  1. 1Signal08:02

    An employee signs in on a fake sign-in page.

  2. 2Detection08:03

    Defender sees a sign-in from an unknown country, on an unknown device.

  3. 3Investigation08:05

    Our specialist confirms it: a real incident, not a false alarm.

  4. 4Response08:07

    Sessions revoked, password reset, suspicious mail rule removed.

  5. 5ReportSame day

    You hear what happened. Your IT provider gets the advice that prevents a repeat.

Without monitoring

If this happens on a Friday evening, the alert sits there until Monday. The attacker has the whole weekend.

With Remarx

Contained automatically, at night and at weekends too. On the next working day our specialist fixes what is needed.

What's included

  • Detection and automatic intervention, day and night
  • Remediation by our specialist, up to one hour per incident included
  • Critical incidents reviewed on working days by a dedicated specialist
  • An incident report for significant incidents, in language for the board
  • Investigation of questions and suspicions you report to us
  • Independent, alongside your current IT provider
  • Everything in your own Microsoft environment, so you can always stop

"We earn nothing from an incident. So we would rather it never happened, and otherwise that it was over by three in the morning."Martijn Mol, Remarx

Two levels

The difference is what we can see.

Both levels intervene automatically, day and night, and are reviewed by a specialist on working days. What differs is how far our view reaches.

Managed Detection & ResponseMicrosoft Defender XDRManaged Extended Detection & ResponseDefender XDR plus Microsoft Sentinel
What we seeAccounts, devices, email and cloud apps inside MicrosoftAlso firewall, VPN, network and systems outside Microsoft
Looking back30 days in detail, 180 days for incidents90 days as standard, up to years in a low-cost archive
Evidence for NIS2 and insurersLimitedYes, with a demonstrable retention period
RequiresMicrosoft 365 Business Premium with the Defender Suite, or E5The same, plus your own Azure subscription for Sentinel
Price€ 14.30 per employee, € 150 per environment and € 15 per server, per monthQuoted separately, depending on the number of sources and the complexity
SuitsAn organisation that works almost entirely in Microsoft 365Own servers or network equipment, or strict logging requirements

With MXDR, Microsoft Sentinel runs in your own Azure environment. Data usage appears on your invoice and not on ours; we keep it low and review it every quarter.

Frequently asked questions

Which Microsoft licences are required?

Microsoft 365 Business Premium with the Defender Suite, an add-on of € 8.70 per user per month (Microsoft list price, annual subscription, excluding VAT). Business Premium on its own is not enough: protection for identities and cloud apps and the extended detection on devices and email are in the Defender Suite. If you have Microsoft 365 E5, it is already included. Licences run at regular Microsoft rates through our partnership, on one invoice, or through you directly.

Do we need a SIEM?

Usually not. Defender XDR itself links the alerts from accounts, devices, email and cloud apps into one attack story. A SIEM with Microsoft Sentinel only adds value when there are many sources outside Microsoft, such as a firewall or your own servers, or when you need to look back further. That is our MXDR level.

Do you monitor 24 hours a day?

The technology runs day and night and intervenes automatically outside office hours. We do not staff a night shift: critical incidents are reviewed by a specialist on working days, and you get the full account the next working day. That is why our automatic measures are set more strictly than usual. Does someone need to be able to decide at three in the morning? Then you need a provider with shift cover, and we would rather say that now.

What if we want to stop?

Everything runs in your own Microsoft environment, without software or tooling of ours. You stay the owner of your data and can always stop or switch.

Get acquainted in twenty minutes.

You speak directly with a specialist who knows the trade. You tell us what's going on; we tell you honestly whether and how we can help. Even if the answer is 'you don't need us'.

Pick a time

On working days, via Teams or phone. Choose a slot in our calendar and get an instant confirmation.

Open the calendar Prefer to call? 085 060 9448 · Or send a message